Selling on Yahoo! has never been so easy. When the orders start to roll in,
you need a partner that can be there to help you manage the most important
asset you have - your customer. With our Yahoo! integration, processing your
on-line orders has never been easier. No longer will you have to work those
late hours, manage packing supplies, write waybills, and closeout orders. By
using our services for Yahoo! Merchants, all you need to do is keep us stocked
with product and manage your client relationship - and we'll do the rest. From
the moment you first start, you'll be amazed at the time you will now have
available to do the things you do best - expand your business.
Our integration with Yahoo! Stores includes the following features :
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Real-time Order Delivery
Any time a customer places an order on your site, it is instantly delivered
to Logistech, so we can fill it for you.
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Real-time Inventory
Give customers up to date information on your site as to whether an item is
in stock.
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In-Stock and Out-of-Stock Icons
Put an image on your store for each product so the customer can instantly
see whether it is in stock.
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Tax and Shipping Calculation
Tax and shipping rates provided in real time by Logistech. We know the
weights of your products, and can give you actual rates charged
by the carrier based on shipping zone and weight, freeing you from the
burden of keeping that information up to date in the Yahoo Store Manager.
We can even set up free shipping if the order total is over a certain
amount.
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Update of Shipping Information
Once an order has shipped, Logistech updates your store manager with the
tracking information so that the customer receives an email notification
and tells Yahoo to charge the customer's credit card. We can even have the
system submit your credit card batch after the day's processing.
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Customizable Holding of Orders
Logistech can hold orders from your store for a variety of reasons. You
may then either release them to be processed or cancel them through LOMACS.
Possible reasons to hold an order include :
- Credit card address verification failure
- Order not placed using a credit card (e.g. check or money order)
- Yahoo warns the order may be suspect
- Total price over a certain amount
- Billing country differs from shipping country
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Order Status Page
Add a page to your site where your customer can check the status of their
order.
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Custom Email Notification
Logistech can send order notification and shipment notification emails
that are completely customizable, offering more flexibility for your
customer notifications.
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Thorough Reporting
Our system will send you emails to notify you of important events. We
send summary reports of orders that have shipped and been updated on your
site. Any time an order goes on hold, you will receive an email.
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Click here to get started.
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"Without seamless technology integration,
firms will never capitalize on the promise of eBusiness. Firms must adopt a
two-tiered integration strategy -- one to address internal challenges and another for
external connectivity."
-- Forrester Research, Inc., 2001 |
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"I continue to be amazed at the level of customer service that you provide. I can't thank you enough for the Order Status page and other custom improvements that Logistech has made to LOMACS to accommodate me."
- Carla Blake, BabyClassroom.com, 2004
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